Contact / Book a Call
Phone, email and online links to the ZN ERP support and sales teams.
Reach the team
The fastest path depends on how urgent your problem is. Use the phone for anything blocking work today; email for everything else.
Phone
- Support hotline: +91 97669 62401 — Mon–Sat, 9:30 to 18:30 IST.
- Active-agreement customers: please mention your Lic Name at the start of the call so we can prioritise.
- Support: support@xnservices.net
- Feedback & feature requests: feedback@xnservices.net
- Sales / licensing: sales@xnservices.net
Online
- xnservices.net — product website.
- znsoftwares.com — ZN brand and full module catalogue.
- znerp.net — web login for customers using the cloud add-on.
Before you call
Have these ready — it shaves minutes off every call:
- Your Lic Name (visible in Xn Licensing).
- The exact screen name and the error message text.
- Whether the issue happens for one user, one machine, or everyone.
- What changed recently — Windows update, anti-virus install, new printer?
Tip — If you can take a screenshot of the error (Win + Shift + S) and email it before the call, the engineer often has a fix waiting when you reach them.