How to Reconcile a Bank Statement
Import the statement, match cleared lines.
Purpose
Reconcile the system's bank ledger with the bank's actual statement so the book balance and bank balance tally. Done monthly (or weekly for high-volume accounts) it surfaces missed entries, cheque bounces and unauthorised debits early.
Before you begin
- Bank statement file (CSV / Excel / OFX) downloaded from your bank's portal for the period.
- Previous period's reconciliation closed — the opening reconciled balance carries forward.
- Bank ledger configured in the chart of accounts and linked to the bank account number.
- Day Closure done up to the reconciliation cut-off date.
Steps
- Start → Accounts & Finance → Accounts → Bank Reconciliation.
- Pick the bank ledger and the period.
- Click Import Statement and upload the bank's file. The system parses it and shows bank lines side-by-side with system lines.
- Auto-match runs — rows where amount, date and reference match are ticked green.
- Walk through unmatched rows. Common cases: bank shows interest credit not in books (add a journal); books show a cheque issued not yet cleared (leave unticked); duplicate row (un-tick and investigate).
- For genuinely missing entries on your side, click Post Adjustment — the system pre-fills a journal voucher you can review and save.
- When the unreconciled difference is zero (or only timing differences remain), click Mark Period Reconciled.
- Print the Reconciliation Statement — this is the document your auditor wants.
What success looks like
- Book balance and bank balance match (or the difference is only un-cleared cheques / un-cleared deposits, listed explicitly).
- A printed Reconciliation Statement is on file.
- Any new entries (interest, bank charges, missed receipts) are posted to the right ledgers.
Troubleshooting
- Statement import fails — "unsupported format".
- Bank's file format changed. Use the bank-specific template under File Management → Bank Statement Templates or fall back to CSV with the documented column order.
- Auto-match misses obvious matches.
- Reference numbers differ (UTR vs cheque number). Loosen matching rules under Match Settings or match manually.
- Reconciled difference will not go to zero.
- Almost always a missing journal (interest / charges) or a duplicate entry. Use the Unmatched Both Sides filter to find it.
Tips
- Reconcile monthly even for low-volume accounts — small drifts hide bigger problems.
- Post bank charges and interest the day they appear — do not let them accumulate.
- Warning. Once a period is marked reconciled, edits to journals dated in that period require admin override.